While adding a new email account to your Outlook application, you will be given the option to save the account’s password for future use. This will help users to save times as they don’t have to enter the password every time they open Outlook. But sometimes, you will be faced with a situation where in your Outlook is not saving the password properly. In this article you can find instructions for Dealing with this issue.
Launching Outlook in safe mode
Before deciding to change the settings of your computer or with your email accounts, you should first open your Outlook application in safe mode; this will force the application to run without any outside services. To do this, click on the Windows “Start” button, select the option “Run” from the start menu, enter “outlook.exe /safe” in the run text box and hit the “Ok” button. This will open Outlook in safe mode which means that it will be running without any outside services pr plug-ins that you might have installed previously. Now try connecting to your email accounts, and check if you are being asked to enter the password which was actually saved. If incase you are facing password problems even while in safe mode, then it shows that the problem is originating from Outlook and cannot troubleshoot further. But if you are not facing password problems, then you should disable or delete any Outlook plug-ins and run it in standard mode again.
Store password manually
Windows operating system makes use of an internal utility named Key Manager for keeping track of all passwords that are stored on your computer. If Outlook fails to store passwords, you can always enter it manually in the Key Manager for forcing Outlook to recognize it. To do this, Click on the Windows “Start” button located on your desktop, select “Run” from the start menu, enter “control keymgr.dll” without quotations in t he run text box and hit the “Ok” button. This will open up the Key Manager utility, and you will be able to see the list of all saved passwords on your computer. For creating a new entry, hit the “Add” button, enter the address of your email server, user name and password in the respective fields and hit the “Ok” button.
That’s all with the Outlook tech support instructions for dealing with password storing problems in Outlook. Have a good day!