Are you having trouble sending and receiving mails in Outlook? Do you get tired of the numerous error messages you often happen to bump into while trying to send an e-mail? Well, there’s no need for you to worry! There are several troubleshooting methods that you can carry out to keep your Outlook problems away and increase the performance of your Outlook.
One of the major Outlook problems faced by users is the error message that pops up saying, ‘MSNCon32.dll error’ while opening Outlook or while trying to send an e-mail.
The causes for such Outlook problems
- One of the main reasons for such Outlook problems is that your Outlook Connector plug-in is not installed in a proper manner.
- Secondly, the files or process that this plug-in requires is damaged or corrupted.
How to troubleshoot these Outlook problems
The first thing you need to do to resolve these Outlook problems is to check if your Outlook Connector plug-in is installed the proper way. If it is not properly installed, the next time it attempts to load, the error message will pop up.
If the problem persists even after installing the plug-in correctly then, the chances are that the files or processes that this plug-in requires is damaged or corrupted. The best thing you can do to fix such Outlook problems is to reset the ‘Extend.dat’ file. The reason for this is that, ‘Extend.dat’ file is responsible for loading a variety of plug-ins on your PC. Various extensions files are also loaded using this file. The continuous usage of this file will ultimately lead to malfunctioning and corruption of plug-ins which result in these Outlook problems. So all you have to do is simply reset the ‘Extend.dat’ file and it will be fixed. The following guidelines will help you to reset your ‘Extend.dat’ file and get rid of your Outlook problems:
- First of all click Start and select My Computer.
- Navigate to the following location:
C:\Users\%username%\AppData\Local\Microsoft\Outlook\ (Vista & 7)
- Once you’ve found it, right click ‘Extend.dat file’ and click Rename.
- Type ‘Extend.dat.old’ and press Enter to rename the file.
- Then restart Outlook.