Microsoft’s email client application Outlook is often criticized for numerous problems in it. According to a recent study, one of the reasons why some users think about alternative email client applications other than Outlook is the frequent problems with the former. If you are a regular Outlook user and are annoyed by frequent problems in the email client, here are some easy troubleshooting steps to help you out. Visit Microsoft Outlook support forum if your problem is not listed below.
Check whether your Outlook program is corrupted
If the Outlook program installed in your PC is corrupted, you will see frequent error messages in it. You can fix the problem by reinstalling Outlook using your Microsoft Office suite installation disc. When the installation disc is loaded, you would be prompted to choose the installation mode. Choose Custom installation and select Microsoft Outlook from the list of options. Follow the on-screen instructions and reinstall the email client.
Check the internet connection
If you receive error messages like ‘cannot download emails’ or ‘cannot send emails’, it might be due to temporarily issues with the internet connection. Check your internet connection. Open a web browser and try to load a new web page in it. If the page does not load, you can assume that you have no internet connection. Get in touch with your email service provider immediately to repair the internet connection error.
Oversize of the PST file
Unlike webmail services like Gmail or Yahoo, Outlook saves all data in it in the form of .pst file in the local drive of the PC. The maximum size that a .pst file can afford is 2 GB. When emails in your Outlook folders pile up, the .pst file will become bigger. As a result, you will begin to receive lots of error messages such as ‘cannot open Outlook’.
The oversize of .pst file can also cause corruption of Outlook. If you suspect that the problems in your Outlook application is due to the malfunctioning or over-sizing of .pst file, then you should clear up the application, removing all the unimportant emails. Back up all your important Outlook files to another drive before cleaning up the application.
You have seen some of the causes of frequent Outlook problems and the troubleshooting steps to fix them. If the problem persists or the specific issue you are facing is not covered above, visit Microsoft Outlook support forum and look for suitable troubleshooting steps.